ACCOUNTS PAYABLE
TWC now has a direct line to our accounts department.
To allow us to assist you even faster on accounts queries please call us direct on:
Phone: 03-9748-9499
Or fax us direct on:
Fax: 03-9748-3299
Should you require a copy of an invoice, statement etc you can e-mail Briony direct and she will be happy to send you a copy of the requested document:
E-mail: briony@totalwindowconcepts.com.au
STAFF CHANGES
Jana Jones is no longer part of the Total Window Concepts team.
Tony Popovic has assumed the role of “Production Manager”.
QUERY STAMP
Recently we started using the stamp below for queries on orders. We have had a great response to this stamp and it has saved our customers and TWC lots of time on the phone. We believe that if our query is concise all we need is a written response faxed back to avoid time consuming phone calls. Obviously there are some queries that require a phone conversation but in most cases a written response will be satisfactory. |